About Us

The Riverside County Department of Public Social Services (DPSS) is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community.

The Riverside County Department of Public Social Services (DPSS) provides services and assistance to protect and empower vulnerable people in our community. DPSS:

  • Provides temporary financial assistance and employment services for families and individuals
  • Provides programs and services to protect children and adults from abuse and/or neglect
  • Provides access to health care coverage to low income individuals and families

Services are provided through five departments: Administration, Adult Services, Children’s Services, Self-Sufficiency and Public Authority.

Vision Statement:

A county where individuals reach their full potential.

Mission Statement:

Partnering with communities to protect and empower vulnerable people.

 

Values: Accountability, Collaboration, Respect, Diversity, Integrity, and Customer Focus

Accountability
Entrusted as public servants to get the job done and stand behind the actions taken

Collaboration
Willingness to work together, listen and respond respectfully and effectively

Respect
Each person will be treated individually, with consideration and with high regard to allow them to feel that they matter

Diversity
Recognizing that we can easily overlook individual differences in how we treat people, make decisions and conduct business, it is critical that we challenge ourselves to include, embrace and honor those differences in order to strengthen the depth of knowledge and the quality of our relationships and decisions

Integrity
Acting with integrity means adhering to established codes, in an unwavering, unified, congruent manner. Words/actions align - at all levels under all conditions. We behave as though we are prepared for everything we say and do to be viewed under a spotlight

Customer Focus
Dedicated to meeting the expectations and requirements of our customers by getting first hand customer information and using it for improvements in our services. Act with customers in mind to establish and maintain effective relationships with customers and gain their trust and respect