Applying for Assistance

An application for Health Care assistance can be done online or by phone. Please visit for more inforation.

An application for cash and food services can be done online at, by mail and by visiting or calling your local office of the Department of Public Social Services (DPSS Office Locations)

Instructions for completing the application are provided. It is important to answer every question. If you need help filling out the application, contact your local DPSS office.

Please include the following with the application:

       -  Proof of the identity of the head of household

       -  Proof of U.S. Citizenship or U.S.Nationalization and identification for all

          applicants, go t

       -  Social Security number for each person for whom application is made

       -  Proof of income

       -  Proof of the value of real and personal property


An eligibility technician (ET) will be assigned to process the application.  If additional documents or proof of circumstances are needed, the ET will request them. 

When eligibility to Medi-Cal is determined, a letter, called a Notice of Action, is sent to advise the applicant of the approval for or denial of benefits.

If an applicant disagrees with any action taken by the county, there is an appeals process known as a State Hearing.  Instructions for requesting a State Hearing are on the back of any Notice of Action sent by the county.

The county has 45 days in which to process an application for Med-Cal. If the applicant requests a disability determination, the process may take up to 90 days depending upon how quickly the applicant provides information and the doctors and hospitals submit medical records.