DPSS CLOSES PUBLIC OFFICES EXCEPT TO LIMITED CUSTOMERS TO STOP SPREAD OF COVID-19 




In an effort to stop the spread of COVID-19, our offices are temporarily closed to the public except for a limited number of customers and visitors who must be seen in person.

This measure is necessary to protect the public and our employees. Some offices will remain open for restricted access to individuals without a phone who are homeless or require immediate need or expedited services.  Customers are strongly encouraged to use online and telephone services.

DPSS is encouraging its new and existing customers to apply for benefits and services through our website and call centers.

For New Applicants:

Customers can apply for the following benefits online through the C4 Yourself website or by Calling the DPSS Customer Service Center at (877) 410-8827.

CalFresh:  Food benefit program for individuals and families. Online, in-person or fax applications only.

General Assistance: Cash assistance program for single adults

CalWORKs:Cash assistance program for families. Online, in-person or fax applications only.

CAPI: Cash assistance program for immigrants

Medi-Cal: Health benefits for individuals and families.

In-Home Supportive Services (IHSS): in-home provided care for persons with a disability can be applied for by calling the IHSS Application line at (888) 960-4477 or the IHSS Helpline at (888) 822-9622.

For Existing Customers:

Customers can upload period reports (SAR-7), annual recertifications or renewals, or verifications online through the C4 Yourself website or by calling the Customer Service Center at (877) 410-8827.

The Customer Service Center is also available to respond to general inquiry for all programs including CalFresh, General Relief, CalWORKS, Medi-Cal, and CAPI.

IHSS: The IHSS Helpline is available for recipients and IHSS providers by calling (888) 822-9622.

Please follow DPSS on Facebook @RivCoDPSS, Twitter @RivCoDPSS and Instagram @RivCoDPSS for the latest updates.