caregiver class room




Training Dates for Spring 2019


You can now learn about Electronic Timesheets two ways!

1. Online ETS Training is Now Available!

Beginning in 2020 it Electronic Timesheets (ETS) will be mandatory for all IHSS Providers. Don't wait till the last minute! Get signed up with ETS now! All the information from the ETS classes is now available online! 

Click here to view the Riverside County Powerpoint presentation. 

Class handouts:

ETS Provider Handout

ETS Recipient Handout


ETS and the Telephone Timesheet System

2. In Person Electronic Timesheet Training!

Riverside County is offering several training classes throughout the County. Find a class near you and sign up through Eventbrite! Choose a class from the list below and click on the link to be taken to Eventbrite for Registration. Don't see a class near you? Keep checking back. We are adding new classes all the time!

Click here to sign up for ETS Training in: 

Desert Hot Springs 7/18/19

Moreno Valley 7/19/19 10am  (part 2 of the class)

Norco - 7/25/19 9am

Riverside - 7/30/19 10am

Murrieta - 7/31/19 10am

ETS InfoETS InfoETS InfoETS InfoETS Info



UCLA Geriatric Workforce Enhancement Program (GWEP) is Now Available Online!

In collaboration with Riverside County’s IHSS Public Authority, the UCLA Geriatric Workforce Enhancement Program (GWEP) is pleased to announce the release of our online website: AGEducate 


AGEducate is an online training site for caregivers. The courses on this site were developed by Zaldy Tan, MD, MPH and Heather Schickedanz, MD, geriatricians at the David Geffen School of Medicine at UCLA.

The site offers no-cost online training in English and Spanish that addresses various topics for caregivers of elderly adults, especially patients with Alzheimer’s and dementia.

Once you finish, you will receive a UCLA certificate of completion.

For information on Enrolling in the progarm please see the flyers below.

Flyers are available in English and Spanish.

AGEducate Flyer (English)

AGEducate Flyer (Spanish)

AGEducate Instruction Sheet (English)

AGEducate Instruction Sheet (Spanish)


Sick Leave Overview for Providers!

To claim Sick Leave electronically, you must be registered and have an ETS account. IHSS/WPCS providers who have questions about creating or accessing their ETS account can call the Electronic Timesheet Help Desk during business hours at 1-866-376-7066 (select Option 4). ALREADY HAVE A REGISTERED ETS ACCOUNT? You are ready to go!

TO SET UP AND REGISTER YOUR ACCOUNT TO BEGIN CLAIMING SICK LEAVE TIME: Go to the following website to set up an account, select the “New User Registration” link, and follow the online prompts: If you need help, please call the Electronic Timesheet Help Desk at 1-866-376-7066 (select Option 4).


IHSS Consumer Education Videos

The following resources are provided for program recipients/consumers in an online video format.  These videos are intended to help individuals understand their rights and responsibilities in the In-Home Supportive Services (IHSS) program.



Other Resources