caregiver class room




Training Dates for Fall 2018

Mandated Reporter Training Now Online!

In California many professions are now legally designated as mandated reporters of elder and dependent adult abuse. This course will address reporting responsibilities; help participants to understand how, when and where to report suspected abuse or neglect; and inform participants of what to expect after the report has been made. Upon completion of this course, participants will be equipped with the necessary tools and information they need to make a report each time they suspect or witness elder or dependent adult abuse or neglect.

This training will provide mandated reporters with foundational information about their mandated reporting requirements. If specialized training is needed, agencies can reach out to the local Adult Protective Services or Long-Term Care Ombudsman Program offices.

Identify obligations as a mandated reporter.
• Recognize signs of suspected abuse or neglect of elders or dependent adults as defined by California law.
• Determine how, when and where to report suspected abuse or neglect based on where it occurs.
• Describe what investigating agencies can or cannot do in response to your report.


This course is approximately 90 minutes in length and contains 4 lessons. It includes a post-test and downloadable handouts:

  • Lesson 1: Covers general reporting criteria and mandated reporting obligations.
  • Lesson 2: Allows participants to choose case scenarios and knowledge checks based on their specific profession or volunteer position.
  • Lesson 3: Explores the who, where, when, and how to make both the telephone and written report.
  • Lesson 4: Provides the understanding of what will happen after the report is made.

 Click here to complete this online training.


The overall goal of this training is to improve health outcomes for older adults in Riverside County through geriatric integration into workforce education and training. Specifically, the training program is for IHSS Public Authority in-home caregivers, especially those caring for someone with Alzheimer's and/or Dementia. 
• Certificate of Completion issued by UCLA
• Resources and activities to support your success as a provider
• Tools to enhance your caregiving knowledge
• Networking opportunities with other caregivers.

New Training Dates will be Annouced Soon


UCLA Geriatric Workforce Enhancement Program (GWEP) is Now Available Online!

In collaboration with Riverside County’s IHSS Public Authority, the UCLA Geriatric Workforce Enhancement Program (GWEP) is pleased to announce the release of our online website: AGEducate 


AGEducate is an online training site for caregivers. The courses on this site were developed by Zaldy Tan, MD, MPH and Heather Schickedanz, MD, geriatricians at the David Geffen School of Medicine at UCLA.

The site offers no-cost online training in English and Spanish that addresses various topics for caregivers of elderly adults, especially patients with Alzheimer’s and dementia.

Once you finish, you will receive a UCLA certificate of completion.

For information on Enrolling in the progarm please see the flyers below.

Flyers are available in English and Spanish.

AGEducate Flyer (English)

AGEducate Flyer (Spanish)

AGEducate Instruction Sheet (English)

AGEducate Instruction Sheet (Spanish)


Sick Leave Overview for Providers!

To claim Sick Leave electronically, you must be registered and have an ETS account. IHSS/WPCS providers who have questions about creating or accessing their ETS account can call the Electronic Timesheet Help Desk during business hours at 1-866-376-7066 (select Option 4). ALREADY HAVE A REGISTERED ETS ACCOUNT? You are ready to go!

TO SET UP AND REGISTER YOUR ACCOUNT TO BEGIN CLAIMING SICK LEAVE TIME: Go to the following website to set up an account, select the “New User Registration” link, and follow the online prompts: If you need help, please call the Electronic Timesheet Help Desk at 1-866-376-7066 (select Option 4).


IHSS Consumer Education Videos

The following resources are provided for program recipients/consumers in an online video format.  These videos are intended to help individuals understand their rights and responsibilities in the In-Home Supportive Services (IHSS) program.



Other Resources