IHSS Providers

The Public Authority has established a registry of screened home care providers who can be matched with IHSS consumers needing assistance in order to safely remain at home.  All IHSS providers who are a part of the Public Authority registry not only have completed the state mandated requirements, but have also been pre-screened, and passed a drug and alcohol screening.

Once a home care provider is added to the registry, their name will be placed on a list and mailed to IHSS consumers who are looking to hire a home care provider.

The IHSS consumer is the primary employer of his/her home care provider, but registry staff is available to assist with mediations, training and support.

Please call The Public Authority if you would like more information about joining the Registry 1-888-470-4477.


Electronic Timesheet (ETS) Training for IHSS Providers -

Although ETS is optional right now, starting in 2020 the State of California will only be issuing IHSS timesheets in the Electronic Format!

Now is the time to learn about ETS while the classes are small and you can get individual attention! 

Click here for the most up to date information on an ETS Training class near you!

New Provider Paid Sick Leave Information!


Click here to download the Provider Sick Leave flyer that was mailed by the California Department of Social Services.

Click here to download the Recipient Sick Leave flyer that was mailed by the California Department of Social Services.

The IHSS Public Authority Announces -

Direct Deposit News!

 Direct Deposit



ETS Info

IHSS Timesheet Information Tools

Below are resources you may access when completing IHSS Timesheets: 

IHSS Timesheet Overview Webinar for Providers

Calculation Tools - Addition & Subtraction of Hours and Minutes


Fair Labor Standards Act (FLSA) Disputes and Resolutions Unit


  • Call for questions regarding:
  • Violations
  • Violation Disputes
  • Travel Time
  • Workweek Guidance
  • Exemption Request
  • Flex Overtime Request Approvals

Care provider


In an effort to make applying for the Registry more accessible, our application is now on-line! Click here to download a copy of the IHSS Public Authority Registry Application.

Once you complete your application you can turn it by:

  • Email: DPSS_IHSS_PA_TRT@rivco.org
  • Mail: IHSS Public Authority – PO Box 7300 Moreno Valley, CA 92552-9901 (Please mark outside of envelope "Registry Application")
  • Phone: 1-877-470-4477 

A recruiter will contact you when there is a Registry Information Session in your area.


Fair Labor Standards Act (FLSA) Rules and Regulations 


State law require that all new IHSS home care providers attend a Provider Orientation session and pass a background check through the Department of Justice (DOJ). In addition to those requirements, providers must also attend a Public Authority recruitment session, and pass a drug and alcohol test.  We cannot guranteee employment nor acceptance onto the registry. 

IHSS Registry Home Care Provider Handbook

County of Riverside Homecare Provider Handbook - Provides information on:

  • Being a Successful Home Care Worker
  • What is the Public Authority?
  • Home Care worker training
  • Telephone Screening
  • Interviewing in Person
  • General Duties After You Are Hired
  • Payroll Information
  • Be a Professional on the Job
  • Confidentiality

State of California Home Care Provider Handbook - Provides information on:

  • Understanding IHSS
  • Assessment and Authorized Services
  • The IHSS Public Authority
  • Finding a Recipient
  • Before you start your job
  • Timesheets
  • Paychecks and Benefits
  • Qualities of a Good Provider
  • Communication
  • Organizational Skills
  • Setting and Maintaining Boundaries
  • Health
  • Safety

Caregiver with lady in chair


New Electronic Timesheet Training!

Riverside County is proud to participate in a pilot program along with Sacramento and Yolo counties for Electronic Timesheets!


The California Department of Social Services is starting a new service that will allow In-Home Supportive Services providers in select counties to submit their timesheets online through a new Electronic Timesheet Website. You and your recipient(s) will have the option to enroll in the Electronic Timesheet service that will allow you to submit your IHSS/WPCS timesheets online using a tablet, smartphone, laptop or computer instead of receiving and submitting paper timesheets. This service will also allow your timesheets to be reviewed and approved by your recipient(s) using their tablet, smartphone, laptop or computer.

Some of the benefits of this service are:

  • You will be able to enter and submit timesheets online
  • You will no longer be required to mail in paper timesheets
  • Check timesheet and payment status
  • Check timesheet history up to the last three months
  • Request supplemental timesheets

 If the provider and recipient decide to participate in electronic timesheets, they must complete an enrollment process.  The Electronic Timesheet application can be accessed at: https://etimesheets.ihss.ca.gov using a variety of devices including laptops, desktop computers, tablets or smartphones.  Once the enrollment process has been successfully completed, the provider will be able to use the Electronic Timesheet application to enter the hours worked for the recipient and submit the timesheet electronically through the website.  If the recipient is also enrolled in the Electronic Timesheet System, the recipient will be able to approve or reject the timesheet. If a recipient chooses not to use the Electronic Timesheet, a provider can enroll at the Electronic Timesheet Website to check their timesheet status/history and payment status.

In addition, information has been posted at the CDSS Electronic Timesheet Website, http://www.cdss.ca.gov/inforesources/IHSS-Providers/Resources/Timesheet-information , to help IHSS and WPCS providers and recipients learn more about the use of the Electronic Timesheet application.  Documents posted at this site include:  ETS Training Modules, ETS Overview for Providers, ETS Overview for Recipients, and a Frequently Asked Questions (FAQ) reference document. 


Registry providers must report changes to their profile as they occur. Changes can be reported by calling in or by completing the Registry Update Form and mailing it to the IHSS Public Authority.

Registry Update


Past and current IHSS home care providers are encouraged to join the IHSS Advisory Committee - Help shape the future of IHSS!

Click Here for more information on joining the IHSS Advisory Committee.

Other Resources