IHSS Providers

Care provider

The Public Authority has established a registry of screened home care providers who can be matched with IHSS consumers needing assistance in order to safely remain at home.  All IHSS providers who are a part of the Public Authority registry not only have completed the state mandated requirements, but have also been pre-screened, and passed a drug and alcohol screening.

Once a home care provider is added to the registry, their name will be placed on a list and mailed to IHSS consumers who are looking to hire a home care provider.

The IHSS consumer is the primary employer of his/her home care provider, but registry staff is available to assist with mediations, training and support.

Give us a call if you need further information regarding the requirements to join the Public Authority registry.

 

The IHSS Public Authority Announces -

Continuous Provider Recruitment!

In order to assure consumers are receiving expedited services, a current pool of available Home Care Providers who are available at a moment’s notice must be maintained by the IHSS PA Registry.  To meet the high demand for immediate services, the In Home Supportive Services Public Authority (IHSS PA) Registry is now conducting continuous recruitments throughout Riverside County.  If you, or someone you know, have the skills and experience required to work with older adults or people with disabilities, please contact the IHSS PA at (888) 470-4477 for information on how you can join the Registry and make a difference in someone’s life.

Updated 9/23/13

Employment:

State law require that all new IHSS home care providers attend a Provider Orientation session and pass a background check through the Department of Justice (DOJ). In addition to those requirements, providers must also attend a Public Authority recruitment session, and pass a drug and alcohol test.  We cannot guranteee employment nor acceptance onto the registry. 

IHSS Registry Home Care Provider Handbook:

County of Riverside Homecare Provider Handbook - Provides information on:

  • Being a Successful Home Care Worker
  • What is the Public Authority?
  • Home Care worker training
  • Telephone Screening
  • Interviewing in Person
  • General Duties After You Are Hired
  • Payroll Information
  • Be a Professional on the Job
  • Confidentiality

State of California Home Care Provider Handbook - Provides information on:

  • Understanding IHSS
  • Assessment and Authorized Services
  • The IHSS Public Authority
  • Finding a Recipient
  • Before you start your job
  • Timesheets
  • Paychecks and Benefits
  • Qualities of a Good Provider
  • Communication
  • Organizational Skills
  • Setting and Maintaining Boundaries
  • Health
  • Safety

 

TIMESHEETS

New Provider Timesheet Training!

Beginning May 2013 your IHSS home care provider timesheet will look different. Time will now be recorded in hours and minutes. All timesheets will be processed by the State Timesheet Processing Facility in Chico, CA. Timesheets which are not properly completed will be returned to the provider.

We also have a handout of Timesheet Do's and Don't in ENGLISH and SPANISH.

Please take a few minutes to view the timesheet presentations, which are available in English and Spanish.

View the new Provider Timesheet presentation in ENGLISH or SPANISH.

Properly Completing a Timesheet for Processing in CMIPS II

Click on the link above to watch a short video which provides information for IHSS providers on how to properly complete Timesheets for processing in CMIPS II. The video instructs how to complete IHSS timesheets and how to avoid common timesheet mistakes which may delay payment. When you click on the above link, you will also see versions of this video in Spanish, Chinese and Armenian. (Updated 7/15/13)

REGISTRY UPDATE

Registry providers must report changes to the registry. Changes can be reported by calling in or by completing the Registry Update Form and mailing it to the IHSS Public Authority.

Registry Update

 

JOIN THE IHSS ADVISORY COMMITTEE!

Past and current IHSS home care providers are encouraged to join the IHSS Advisory Committee - Help shape the future of IHSS!

Click Here for more information on joining the IHSS Advisory Committee.

Other Resources

Publications