Caregiver helping lady in wheelchair

IHSS Providers

The Public Authority has established a registry of screened home care providers who can be matched with IHSS consumers needing assistance in order to safely remain at home.  All IHSS providers who are a part of the Public Authority registry not only have completed the state mandated requirements, but have also been pre-screened, and passed a drug and alcohol screening.

Once a home care provider is added to the registry, their name will be placed on a list and mailed to IHSS consumers who are looking to hire a home care provider.

The IHSS consumer is the primary employer of his/her home care provider, but registry staff is available to assist with mediations, training and support.

Please call The Public Authority if you would like more information about joining the Registry 1(877) 808-0325.

 

The IHSS Public Authority Announces -

 Fair Labor Standards Act (FLSA) Rules and Regulations 

 

Continuous Provider Recruitment!

In order to assure consumers are receiving expedited services, a current pool of available Home Care Providers who are available at a moment’s notice must be maintained by the IHSS PA Registry.  To meet the high demand for immediate services, the In Home Supportive Services Public Authority (IHSS PA) Registry is now conducting continuous recruitments throughout Riverside County.  If you, or someone you know, have the skills and experience required to work with older adults or people with disabilities, please contact the IHSS PA at 1(888) 808-0325 for information on how you can join the Registry and make a difference in someone’s life. 

Care provider

Employment:

State law require that all new IHSS home care providers attend a Provider Orientation session and pass a background check through the Department of Justice (DOJ). In addition to those requirements, providers must also attend a Public Authority recruitment session, and pass a drug and alcohol test.  We cannot guranteee employment nor acceptance onto the registry. 

IHSS Registry Home Care Provider Handbook

County of Riverside Homecare Provider Handbook - Provides information on:

  • Being a Successful Home Care Worker
  • What is the Public Authority?
  • Home Care worker training
  • Telephone Screening
  • Interviewing in Person
  • General Duties After You Are Hired
  • Payroll Information
  • Be a Professional on the Job
  • Confidentiality

State of California Home Care Provider Handbook - Provides information on:

  • Understanding IHSS
  • Assessment and Authorized Services
  • The IHSS Public Authority
  • Finding a Recipient
  • Before you start your job
  • Timesheets
  • Paychecks and Benefits
  • Qualities of a Good Provider
  • Communication
  • Organizational Skills
  • Setting and Maintaining Boundaries
  • Health
  • Safety

Caregiver with lady in chair

TIMESHEETS

New Electronic Timesheet Training!

Riverside County is proud to participate in a pilot program along with Sacramento and Yolo counties for Electronic Timesheets!

THIS SERVICE WILL BE AVAILABLE BEGINNING June 5, 2017

The California Department of Social Services is starting a new service that will allow In-Home Supportive Services providers in select counties to submit their timesheets online through a new Electronic Timesheet Website. You and your recipient(s) will have the option to enroll in the Electronic Timesheet service that will allow you to submit your IHSS/WPCS timesheets online using a tablet, smartphone, laptop or computer instead of receiving and submitting paper timesheets. This service will also allow your timesheets to be reviewed and approved by your recipient(s) using their tablet, smartphone, laptop or computer.

Some of the benefits of this service are:

  • You will be able to enter and submit timesheets online
  • You will no longer be required to mail in paper timesheets
  • Check timesheet and payment status
  • Check timesheet history up to the last three months
  • Request supplemental timesheets

 If the provider and recipient decide to participate in electronic timesheets, they must complete an enrollment process.  The Electronic Timesheet application can be accessed at: https://etimesheets.ihss.ca.gov using a variety of devices including laptops, desktop computers, tablets or smartphones.  Once the enrollment process has been successfully completed, the provider will be able to use the Electronic Timesheet application to enter the hours worked for the recipient and submit the timesheet electronically through the website.  If the recipient is also enrolled in the Electronic Timesheet System, the recipient will be able to approve or reject the timesheet. If a recipient chooses not to use the Electronic Timesheet, a provider can enroll at the Electronic Timesheet Website to check their timesheet status/history and payment status.

In addition, information has been posted at the CDSS Electronic Timesheet Website, http://www.cdss.ca.gov/inforesources/IHSS-Providers/Resources/Timesheet-information , to help IHSS and WPCS providers and recipients learn more about the use of the Electronic Timesheet application.  Documents posted at this site include:  ETS Training Modules, ETS Overview for Providers, ETS Overview for Recipients, and a Frequently Asked Questions (FAQ) reference document. 

Direct Deposit for IHSS Providers!

Direct Deposit is an optional way for IHSS providers to receive their IHSS payroll checks.  With Direct Deposit, the IHSS provider’s payroll check is deposited directly into the provider’s checking or savings account instead of being sent through the mail.  IHSS payroll paychecks can be deposited into a provider’s account at a bank, savings and loan or credit union.

Each provider enrolled in Direct Deposit will receive a Direct Deposit Remittance Advice that will look like, and contain the same information as, the Statement of Earnings (pay stub) that provider’s currently receive attached to their IHSS payroll check.  With the pay stub providers will also receive a new timesheet for the next pay period.

Properly Completing a Timesheet for Processing in CMIPS II

Click on the link above to watch a short video which provides information for IHSS providers on how to properly complete Timesheets for processing in CMIPS II. The video instructs how to complete IHSS timesheets and how to avoid common timesheet mistakes which may delay payment. When you click on the above link, you will also see versions of this video in Spanish, Chinese and Armenian. (Updated 7/15/13)

REGISTRY UPDATE

Registry providers must report changes to their profile a they occur. Changes can be reported by calling in or by completing the Registry Update Form and mailing it to the IHSS Public Authority.

Registry Update

JOIN THE IHSS ADVISORY COMMITTEE!

Past and current IHSS home care providers are encouraged to join the IHSS Advisory Committee - Help shape the future of IHSS!

Click Here for more information on joining the IHSS Advisory Committee.

Other Resources

Publications