Male caregiver with man

Effective immediately, the DPSS office located at 1400 W. Minthorn St, Lake Elsinore, 92530 is closed until further notice.  Please visit for other office locations.


Essential Protective Gear, EPG (formerly known as Personal Protective Equipment) is Available!

A limited supply of Essential Protective Gear, EPG (formerly known as PPE), is now available for active Riverside County IHSS caregivers.  EPG includes masks and gloves.  If you need EPG, call the IHSS Public Authority at (888) 470-4477.  For more info, click ENGLISH or SPANISH.



Caregivers receive a comprehensive assessment including:

  • Support and education

  • Assistance with creating a care plan

  • Referrals to services and resources in the community

  • Problem solving sessions for individuals and families

  • Assess for Caregiver Respite

  • Continued support & follow-up


Electronic Timesheet (ETS) Training for IHSS Providers

Beginning on April 1, 2020 the State of California will only be issuing IHSS timesheets in the Electronic Format!


Provider Paid Sick Leave

Click here to find out the latest on paid sick leave for providers.


Riverside County Public Authority Honored for Emergency Back-up Caregiver Program!

The National Association of Counties recognized the IHSS PA program titled “Ensuring Safety: IHSS Caregiver Back-up System (BUS)” in the category of Human Services. The In-Home Supportive Services (IHSS) Caregiver Back-Up System (BUS) is an innovative, 24-hour, in-home emergency caregiver program designed to provide stabilization services and support to elderly and disabled clients who are assessed to be at risk of harm due to caregiver absence and serious safety concerns. It is an enhancement to In- home Supportive Services, a statewide Medi-Cal benefit program.


Caregiver with lady



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