IHSS Provider Benefits

Older Asian Lady with younger women

The IHSS Public Authority performs many functions in support of our home care providers. Some of these services include: free trainings, health benefits (if the home care provider meets the criteria and space is available in the program), employment verifications and worker’s compensation.

Health Benefits

Home care providers in Riverside County are eligible for health coverage through Goldman and Walker, as long as they are meeting and maintaining eligibility requirements of 80 paid hours per month.  Currently, the monthly premium paid by a home care provider for health and dental coverage is $20.00 per month. 

If you have any questions regarding your health benefits or eligibility for health benefits, please call Goldman and Walker at 1 (800) 883-0902.  They will be happy to assist you with any health benefits information you may need.

Employment Verification

As an IHSS home care provider, the Public Authority is here for your employment verification needs. We are here to assist you with verification if you need a loan, information for another government agency, to apply for a position with another company, or if you just need to know for your own records.

Office hours are Monday – Friday 8:00 AM - 5:00 PM. We are closed on weekends and county-observed holidays.

All Verification of Employment (VOE) requests must be submitted in writing by fax, mail, or walk-in to the Public Authority office. VOEs are completed within five (5) business days of receiving the written request, as resources permit.

We will provide the following information on all requests (as identified in our Case Management Information Payrolling System):

  • provider first and last name
  • provider social security number
  • date of birth
  • address
  • telephone number
  • beginning pay period date
  • ending pay period date (if terminated)
  • current hourly rate, and
  • current authorized hours per month

The following elements of employment information are not routinely included in VOEs. However, they will be made available upon request:

  • historical hourly rate
  • historical authorized hours per month, and
  • income

Note: In alignment with the IHSS 2010 Program Integrity Initiative, the Public Authority will report no less than year-to-date earnings (for hours paid in service to all authorized IHSS Consumers).

Questions regarding an IHSS home care provider's work ethics or hours worked must be directed to the consumer of IHSS services (i.e., actual Employer to the IHSS home care provider.)

IHSS home care provider (self-requests):

You will need to complete an Authorization to Release Information Form (see link below) and submit the release to the Public Authority office (via fax, mail, or walk-in). For walk-ins, an original, unexpired ID issued by a U.S. state or federal government, including a photograph (or physical description) and/or signature, is required for release of employment information. EXAMPLES: California Driver License or Identification Card.

Third-Party Requests:

You will need to send your request form with the IHSS home care provider's authorization to release employment information, full name, full social security number, and date of birth to the Public Authority. Note: The authorization to release information must be signed and dated by the IHSS home care provider and must indicate authorization to release employment information.

Contact Information:
If you have further questions, please contact us:
Phone: (888) 470-4477
Phone: (951) 321-6160
Fax: (951) 686-1419
Address: Public Authority
12125 Day Street, Suite S-101
Moreno Valley, CA 92557

Authorization to Release Information (Updated 9/23/13)

Worker's Compensation

If you are injured while providing services as an IHSS Home Care Provider, the Public Authority is here to assist you with initiating a worker's compensation claim and setting up the initial treatment for your work related injury. We recognize that there are personal questions that arise during an injury on the job and the Public Authority along with York Risk Services Group, Inc. (our worker's compensation insurance provider) are here to help.

When a work-related injury does occur, please contact the Public Authority immediately to report your injury so we may set up an initial evaluation with a worker's compensation doctor in your area. Our goal is to help you receive the medical treatment and care that you need, and assist in the process of helping you to achieve maximum medical improvement following your injury.

The following items are necessary for filing a worker's compensation claim. Please have this information available when calling:

  • date of injury
  • time of injury
  • time employee began work
  • Was employee unable to work at least one full day after the injury?
  • if so, date returned to work
  • name of employer at time of injury
  • address of employer at time of injury
  • telephone number of employer at time of injury
  • if seen by physician - name, address and telephone number of physician seen

 

The Facts About Workers' Compensation (Updated 9/23/13)

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Notice to Employees

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