Consumer with Kids

 

 IHSS Consumers

In order to hire a provider from the registry, you must already be enrolled in the IHSS program.  If you are not already enrolled in the IHSS program, please call the Riverside County IHSS application Hot Line at 1-888-960-4477. They will explain the application process over the phone.

If you are already enrolled in the IHSS Program, please call 1-888-470-4477 and inform the Public Authority staff that you would like to hire a provider from the registry. The Public Authority staff will assist you with the hiring of a new home care provider. This includes providing you a list of home care providers, and assisting with the interview and hiring process.

 

The Public Authority Introduces QUICK START!

The In Home Supportive Services Public Authority (IHSS PA) is improving the quality of service to consumers by expediting services, assisting with provider interviews, and assisting the consumer in making a well informed decision when hiring providers by offering a “Quick Start” program.  With Quick Start, home visits and interviews will be scheduled in the consumer’s home within a few days from receiving a referral.  With this revised method of providing services, the IHSS PA can assure that consumer needs are being met in a timely manner, can advocate for both the consumer and the provider, and can promote a long-term business relationship where both parties are well informed of approved services and the responsibility that each holds in maintaining this relationship.  For more information on how services can be expedited to you or your loved ones please contact the IHSS PA at (888) 470-4477.

Updated 9/08/2014

 

On-line Videos Now Available to IHSS Consumers!

Good news for IHSS Consumers!

A series of videos are now available for viewing on-line. These videos are designed to assist IHSS consumers with understanding and enhancing their experience with the In-Home Supportive Services program.

The following videos where designed to assist IHSS consumers with three basic areas:

  • Introduction and Services This video provides a summary of the IHSS program. It includes information on basic eligibility, home visits, and services available through IHSS.
  • Hiring a Provider:  This video provides information on how IHSS consumers hire a home care provider. It also includes tips on interviewing and selecting the right provider for you.
  • Supervising Your Provider This video provides information on how to supervise your home care provider. It includes suggestions on: how to communicate with a provider, how to maintain privacy and protect your personal information, and how to give direction to your home care provider.

To view the video of your choice, simply click on the title and you will directed to the video of your choice. (Revised 3/18/13)

Provider taking Blood Pressure

New Grant Provides Help for Seniors and Persons with Disabilities!

The Riverside County Office on Aging and the Aging & Disability Resource Connection of Riverside is offering grants to assist seniors and persons with disabilities to purchase qualifying services and supports. Examples of items which might be covered:

  • Transportation
  • Respite
  • Home Repair and Modification
  • Adaptive Devices (ramps, grab bars, etc.)
  • Food Assistance
  • Utility Payment
  • ….and more!

For more information please call the Office on Aging/ADRC for more information at:

1-800-510-2020 or 1-951-867-3800 

(Revised 3/18/13)

Hiring a Provider Handbook

Hiring the Best Care Provider for You

Consumer Registry Application

Consumer Registry Application

Information for IHSS Consumers

( Please note: the links below will navigate you to the State of California website.)

IHSS Program Information

Finding, Hiring and Working with a Provider

Other Helpful Information

Help Shape the Future of IHSS!

County of Riverside IHSS Advisory is currently seeking residents to participate in helping to make IHSS a better program. Click here for more information.

Consumer with Coffee

 

 

Other Resources

Publications