Family Resource Center

Riverside County Department of Public Social Services (DPSS), Children's Services Division protects children and youth from abuse and neglect, and partners with families, young adults, and communities to build safety, permanency, and well-being.

Riverside County’s Family Resource Centers support the Vision and Mission of DPSS-CSD by promoting an uplifted community that is self-sufficient, strong, educated, and empowered and provides comprehensive services that strengthen and support families with children, moving them towards self-sufficiency. In order to better achieve this mission the FRCs utilize established frameworks to ensure communities have access to the services they need.

The FRCs utilize the frameworks highlighted in Strategies 2.0’s monologues, Family Resource Centers Vehicles for Change Volumes I and II. Strategies 2.0 is an organization that focuses on helping “organizations and individuals develop skills, organizational structure, and collaborative relationships necessary to mitigate the risk factors of child abuse and neglect in California.”

The FRCs have aligned their services to fall under the Strategies 2.0 Four Practice Methods, as listed in Vehicles for Changes Volume II.  All services offered at an FRC location must fall under at least one of the Four Practices Methods, listed below:

Well-Being Services

One-on-one connection to facilitate social connections, provide concrete support, resources, and information to individuals, children, youth, and families in times of need that build on personal strengths, and address immediate concerns.  The relationship is built on trust with a clear and mutually agreed upon purpose and family driven goals.

Growth & Development

Classes and activities that build knowledge and skills to enrich people’s lives, promote optimal child and youth development, and strengthen families.  These events are interactive and lead to strong social connections and a stable support system of family and friends.

Civic Engagement

Individual and collective action to identify and address issues of public interest. Actions range from volunteering, to participating in a neighborhood association, to collaborating with  an elected official to resolve  a particular issue, among others. Essential to these activities is that individuals have the ability, encouragement, and opportunity to participate.

Community Building

Leveraging local, state, and federal resources to impact the physical, economic, and social development of neighborhoods that support healthy family and resident life. Through actions like relationship-based community organizing, this approach integrates human services, community revitalization, and economic development activities to change the conditions in which people live through affordable housing, parks, and safe neighborhoods.


The FRCs also utilize the protective factor framework highlighted in the Center for the Study of Social Policy’s (CSSP) Strengthening Families.  The CSSP framework is “based on engaging families, programs and communities in building five key protective factors” as listed below:


  1. Parental resilience

–       Managing stress and functioning well when faced with challenges, adversity and trauma

  1. Social connection

–       Positive relationships that provide emotional, informational, instrumental and spiritual support

  1. Knowledge of parenting and child development

–       Understanding child development and parenting strategies that support physical, cognitive, language, social and emotional development

  1. Concrete support in times of need

–       Access to concrete support and services that address a family’s needs and help minimize stress caused by challenges

  1. Social and emotional competence of children

–       Family and child interactions that help children develop the ability to communicate clearly, recognize and regulate their emotions and establish and maintain relationships


The FRCs continue to evolve with the needs of their communities.  The frameworks outlined above help focus the efforts of the County of Riverside-Family Resource Centers, while also broadening the scope of services that can be made available to the communities they serve.