Children's Services


Welcome to the County of Riverside Department of Public Social Services (DPSS) Children’s Services Division (CSD). We are a public Child Protective Service (CPS) agency mandated to investigate allegations of child abuse and neglect.

Children's Services Mission:

To ensure the safety, permanency and well-being of children and to support families.


We operate a 24-hour child abuse hotline to receive reports of abuse and neglect of children (under the age of 18 years old). The 24-hour child abuse hotline number is: 1-800-442-4918. Please DO NOT send E-mail to report Child Abuse and Neglect.

If you think a child related to you has been detained by the Children's Services Division, please contact us at 1-800-442-4918. Your information will be taken and passed on to a worker. As allowable by law, you might be sent a letter with further information.

Office Hours:

Monday - Thursday, 7:30am - 5:30pm
Friday, 8:00am - 5:00pm

System Improvement Plan Goals:

  • Improved Timeliness to Reunification
  • Increased Placement Stability
  • Reduce Reentry