How Do I Report Abuse?

  • If you are mandated to report abuse/neglect by the State of California, you may fill out an ONLINE REPORT OF SUSPECTED DEPENDENT ADULT/ELDER ABUSE AND NEGLECT form. Your name and contact information will be required.
  • EMERGENCY or "IMMEDIATE RESPONSE" reports must be submitted by TELEPHONE ONLY.
  • If this is an EMERGENCY or "IMMEDIATE RESPONSE" in Riverside County please call 1(800) 491-7123
  • Reports submitted online on Friday afternoons, weekends or holidays may not be processed by APS until the following business day.
  • Elder Abuse and Neglect form can be accessed HERE.

You can report abuse or neglect by calling our 24/7 Adult Protective Services Hotline at:

1-800-491-7123

  • If you are not a mandated reporter (i.e., you are a relative, friend, neighbor, etc.), then you need only call this 24/7 hotline.  We will gather all information needed from you to determine the best way to address your concerns.  You do not need to provide us your name and contact information to report your concern, unless you choose to.

 

If the adult you are calling about resides in a licensed facility (i.e., a nursing home, intermediate care facility, or a board & care facility, etc.), you may call the local Long Term Care Ombudsman Office at the following numbers:

  • Local Riverside Ombudsman Office phone number -- 833-772-6624  

  • 24/7 Crisis Line at 1-800-231-4024

As always, if the situation is what you would consider an emergency, you may also contact your local police/sheriff station or call 911.

Other Resources