Adult Protective Services (APS)

Adult Protective Services (APS) provides a system of in-person response, 24-hours a day, 7 days a week, APS Social Workers receive and respond to reports of dependent adult and elder abuse of individuals in Riverside County. We serve dependent adults (age 18 and older) and the elderly (age 65 and older). The goal of APS is to intervene and assist elder or dependent adults to alleviate physical, sexual and financial abuse, neglect, isolation and abandonment, abduction and mental suffering.

Everyone can help protect elder and dependent adults by calling 1-800-491-7123 to report suspected abuse including: physical abuse, sexual abuse, self-neglect, abandonment, financial abuse, psychological abuse and neglect by others.

Report Elder Abuse and Neglect

Adult Protective Services Elder Abuse and Neglect reports can now be submitted by mandated reporters online. Reports can be filed online and are reviewed between the hours of 8:00 AM and 5:00 PM Monday through Friday.

  • EMERGENCY or "IMMEDIATE RESPONSE" reports must be submitted by TELEPHONE ONLY.
  • If this is an EMERGENCY or "IMMEDIATE RESPONSE" in Riverside County please call 1(800) 491-7123
  • Reports submitted online on Friday afternoons, weekends or holidays may not be processed by APS until the following business day.

Information for Riverside County and other counties can be found by following the link below to submit an online report:


If you are not a mandated reporter, or are contacting us after business hours, to report suspected abuse or neglect against adults, call toll free, 24-hours a Day, 7 Days a Week at 1-800-491-7123.

Please Call 911 in the Event of an Emergency 

Everyone can act to help protect elder and dependent adults.

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